Shipping Policy

Orders are processed and prepared for shipping as soon as payment is cleared. This means your items are put into preparation as quickly as possible to ensure efficient delivery.

Delivery times
As our warehouses are located outside France, the estimated delivery time varies between 7 and 10 working days depending on your location in France. We do everything we can to ensure delivery as soon as possible, but we thank you for your patience in the event of a slight delay.

Order tracking
As soon as your order is shipped, you will receive a confirmation email with a tracking number. You can then follow the progress of your package directly online.

Shipping costs
Delivery charges are calculated when placing the order and are shown in the summary before payment. We strive to offer competitive delivery rates, tailored to our customers' needs.

Order Delays and Changes
While we do our best to meet the stated delivery times, there may be factors beyond our control (such as periods of high demand or logistical issues) that cause delays. If your order changes or there is an error in the delivery address, please contact us as soon as possible.

Delivery areas
Merveilles d'Or currently delivers to mainland France. We hope to expand our service to other countries soon to better meet the expectations of our international customers.